To subscribe, simply choose the box type you would like on the Boxes page. You will then need to give us some information about your size, etc. before entering your payment and billing details.
The cost of each box is £34.99 plus postage each month. Your subscription will automatically renew on the 1st of each month.
Yes you can. Just email us and we will get that changed over for you. If you change your order seven days before deliveries are sent out, the change in your subscription will come into effect the following delivery month.
Yes. You can cancel or even change your subscription at any time. Please email firstname.lastname@example.org to cancel your subscription. We will aim to acknowledge and confirm your cancellation within 48 hours.
Boxes are shipped in the UK, mainland Europe and internationally. You can get in touch with us to check if we ship to your country of residence at email@example.com.
Please note that customs and duty taxes may be payable for particular countries and Pretty & Spice will not be responsible for these payments so please check this before you subscribe.
There is a delivery charge each month. Boxes will be delivered by Royal Mail or our preferred couriers for a flat fee of £2.99 within the UK.
Any subscribers who reside outside of the UK will be charged a separate delivery cost. This cost will be shown at time of checkout.
Please see our page Delivery and Returns for more details on this.
We’re hoping that everyone will love what they receive each month, however, we understand if you don’t like something. You will be able to receive a different lingerie set, or receive a refund for that month. For both options, complete, unworn lingerie sets will need to be sent back with all the tags and hygiene stickers in place, in order for an exchange or refund to be authorised. Please see the Delivery and Returns page for more details.